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Customer Service

RM 3,000 - RM 4,000 / Per Mon

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  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
  • Assist customers with product or service-related questions, issues, and complaints.
  • Process orders, returns, and exchanges efficiently and accurately.
  • Maintain detailed records of customer interactions and transactions.
  • Follow up with customers to ensure their issues are resolved and they are satisfied with the solution.
  • Provide feedback and suggestions for improving customer service processes and policies.
  • Collaborate with other team members and departments to address and resolve customer concerns.
  • Stay up-to-date with product knowledge, company policies, and industry trends
  • Keep track and make sure all invoices is submitted in timely manner
  • 6 days working (alternate Saturday)
  • Willing to work at Puchong

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

Language:

  • Bahasa (Preferred)