Customer Service Executive
RM 2,800 - RM 3,200 / Per Mon
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Simplified
- Provide customer service via phone and text, responding to inquiries related to consolidation services, service processes, and order tracking, addressing user needs.
- Support market research and analysis, providing suggestions for product or service improvements based on customer feedback.
- Be proactive and enthusiastic, with a strong passion for customer service.
- Min education must possess at least Secondary level / SPM.
- Excellent Verbal and Written Communication Skills in [languages required, e.g., English, Mandarin, Bahasa Malaysia].
- Fresh graduates are welcome to apply.
- Ability to quickly understand and address customer inquiries and concerns.
- Ability to effectively communicate with customers via phone, email, or live chat.
- Proficient in Word and Excel, with strong office Documentation Skills.
- Working hours: 10:00AM-6:00PM
- Free laptop for work.
- EPF contributions.
- SOCSO contributions.
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