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Customer Service Executive

RM 2,800 - RM 3,200 / Per Mon


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  • Provide customer service via phone and text, responding to inquiries related to consolidation services, service processes, and order tracking, addressing user needs.
  • Support market research and analysis, providing suggestions for product or service improvements based on customer feedback.
  • Be proactive and enthusiastic, with a strong passion for customer service.
  • Min education must possess at least Secondary level / SPM.
  • Excellent Verbal and Written Communication Skills in [languages required, e.g., English, Mandarin, Bahasa Malaysia].
  • Fresh graduates are welcome to apply.
  • Ability to quickly understand and address customer inquiries and concerns.
  • Ability to effectively communicate with customers via phone, email, or live chat.
  • Proficient in Word and Excel, with strong office Documentation Skills.
  • Working hours: 10:00AM-6:00PM
  • Free laptop for work.
  • EPF contributions.
  • SOCSO contributions.