Mandarin Customer Service(Reservation Industry)
RM 3,500 - RM 4,100 / Per Mon
Checking job availability...
Original
Simplified
- Handle reservation inquiries (pre and post) via phone, email, and fax.
- Respond to customer requests through phone and email.
- Modify, change, or cancel existing reservations.
- Make outbound calls to hotels/guests to arrange special requests.
- Act as a liaison between guests and hotels to resolve complaints.
- Manage hotel relationships by offering high levels of customer service and account management support.
- Respond to customer requests through phone and email.
- Diploma and above qualifications are required.
- Fresh Graduates are encouraged to apply.
- Must be fluent in Mandarin (speak, read, and write).
- Ability to showcase critical thinking, a proactive attitude, and remain composed in challenging situations.
- Able to work in George Town, Penang.
- Open to rotational shifts 24/7.
- Fresh Graduates are encouraged to apply.
- Language allowance: RM300
- Training: Comprehensive training provided
- Benefits: Medical and insurance coverage
- EPF, Socso, EIS: Included
- Leave: Annual and medical leave
- Career Growth: Clear path for progression
- Training: Comprehensive training provided
Similar Jobs