TECHNICAL SALES SUPPORT SPECIALIST

Technical Sales Support Collaborate with the sales team to understand client requirements and propose tailored precision engineering solutions. Conduct technical presentations and demonstrations to showcase the features and benefits of products. Prepare detailed technical proposals, including specifications, cost estimates, and delivery timelines. Provide pre- and post-sales technical support to resolve client inquiries and issues effectively. Customer Relationship Management Build and maintain strong relationships with clients by understanding their technical challenges and offering customized solutions. Serve as the primary point of contact for technical aspects of sales and project execution. Gather feedback from clients to improve product offerings and service quality. Training and Knowledge Transfer Conduct training sessions for customers on the effective use and maintenance of precision engineering equipment. Develop comprehensive user guides, training materials, and technical documentation. Train internal and local teams to enhance their technical knowledge and product expertise. Product Expertise and Development Stay updated on the latest advancements in precision engineering technology and product developments. Provide insights to the product development team based on market trends and customer feedback. Test and validate new products to ensure they meet customer needs and industry standards. Market and Competitor Analysis Conduct market research to identify trends, emerging technologies, and customer demands. Analyze competitor products and strategies to maintain a competitive edge. Collaborate with the marketing team to create technical content for promotional activities.