International Sales E-Commerce Lead

About the company

Beautyhaul is one of the fastest-growing beauty companies in Indonesia that aspires to be the largest vertically integrated beauty ecosystem from supply to retail.

Our first brand ''Somethinc'' was founded in 2019, and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers. Our offline/online commerce Beautyhaul is the core for carrying multiple brands that we have directly to our customers. We are incubating more and more business models in our platform and aim to be a strong regional player in the beauty, within the South Asia region.

Responsibilities:

• Develop and implement effective e-commerce growth strategies to identify and capture market opportunities, and new product launch plan.
• Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
• Manage and maintain e-commerce platforms, make promotion plan, store design, including product listings, pricing and inventory management.
• Enhance customer experience by working closely with other departments, such as marketing, content and customer service.
• Manage Live Streaming Team, Schedule, Target, and LS Frame
• Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
• Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.
• Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
• Maintain close relationship with the RM each market places.

Requirements:

• 3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
• Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.
• Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems.
• Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.
• Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
• Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage.
• Experience managing e-commerce platforms.
• Agile, Multitasking, willing to work independently and multitasking.
• Willing to work from the office at Jaya One Commercial, Petaling Jaya.

We have a 'CREATED' culture (Collaborative, Responsible, Eccentric, Agile, Tough, Effective, Detail). We are looking for more people to join us, who are excited to disrupt the traditional beauty industry with product innovation and non-linear growth, who want to build a profitable start-up into a unicorn company, who will always learn and do the right thing.