Customer Service Executive
RM 2,200 - RM 3,500 / Per Mon
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Sales and Closing Deals
- ️️ Identify customer needs and recommend suitable products.
- Demonstrate products when necessary to highlight key benefits.
- Upsell and cross-sell products to maximize sales opportunities.️
- Close sales efficiently and process transactions accurately.
Product Knowledge and Promotion
- Stay updated on the full range of health supplements, beauty products, and clinic items.
- Educate customers on promotions, discounts, and new arrivals.
- Share professional advice and guidance tailored to individual customer needs.
Customer Relationship Management
- Build and maintain long-term relationships with customers to encourage repeat business.️
- Collect customer feedback and report trends to the team for continuous improvement.
- Maintain a database of loyal customers and reach out for follow-ups or promotions.
Customer Service Excellence ️
- Greet and assist customers with a warm and professional approach.
- Provide detailed information about products, including benefits, usage, and suitability.
- Address customer inquiries, concerns, and feedback promptly and effectively.
Compensation and Benefits
- Commission: Attractive commission structure based on sales performance.
- Other Benefits: Travel allowance, Bonuses
- EPF
- socso
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