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Customer Service Executive

  • Full Time, onsite
  • Yes Global Malaysia Agency Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 2,200 - RM 3,500 / Per Mon

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Sales and Closing Deals

  • ️‍️ Identify customer needs and recommend suitable products.
  • Demonstrate products when necessary to highlight key benefits.
  • Upsell and cross-sell products to maximize sales opportunities.️
  • Close sales efficiently and process transactions accurately.

Product Knowledge and Promotion

  • Stay updated on the full range of health supplements, beauty products, and clinic items.
  • Educate customers on promotions, discounts, and new arrivals.
  • Share professional advice and guidance tailored to individual customer needs.

Customer Relationship Management

  • Build and maintain long-term relationships with customers to encourage repeat business.️
  • Collect customer feedback and report trends to the team for continuous improvement.
  • Maintain a database of loyal customers and reach out for follow-ups or promotions.

Customer Service Excellence ️

  • Greet and assist customers with a warm and professional approach.
  • Provide detailed information about products, including benefits, usage, and suitability.
  • Address customer inquiries, concerns, and feedback promptly and effectively.

Compensation and Benefits

  • Commission: Attractive commission structure based on sales performance.
  • Other Benefits: Travel allowance, Bonuses
  • EPF
  • socso
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