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Sales Admin

RM 3,000 - RM 5,000 / month

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Tasks & Responsibilities :

  • Process sales orders accurately and efficiently, ensuring timely delivery of product to customers.
  • Prepare and send out quotation to clients based on their requirements and in coordination with the sales team.
  • Serve as a point of contact for customers inquiries, providing information on products, pricing, and delivery schedules.
  • Collaborate with the sales team to coordinate sales activities, including scheduling appointments, arranging product demonstrations, and following up on leads.
  • Maintain and update customer records in the CRM system, ensuring data accuracy and completeness.
  • Monitor inventory levels and coordinate with the warehouse team to ensure availability of product for timely delivery.
  • Prepare sales reports, presentations, and other documentation as required by the sales team or management.
  • Follow up on invoices and payments for sales transactions, working closely with the finance department to ensure accuracy.
  • Provide administrative support to the sales team, including managing travel arrangements, preparing expenses reports, and scheduling meetings.
  • Assist in resolving customer complaints and issues in a timely and professional manner, ensuring customer satisfaction.

Qualifications & Experience :

  • Bachelor’s degree in business administration, Marketing or a related filed.
  • At least 2 years of experience in a sales support or administrative role.
  • Proficiency in Microsoft Office Suit and CRM software.
  • Excellent verbal and written communication skills in both English and Mandarin.
  • Strong customer service orientation with a professional demeanour.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong attention to detail and accuracy in data entry and documentation.
  • Ability to work collaboratively within a team environment.
  • Strong problem-solving skills with the ability to handle customer complaints and issues professionally.
  • Familiarity with inventory management systems and sales reporting tools.

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus