Sales Admin
RM 3,000 - RM 5,000 / month
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Tasks & Responsibilities :
- Process sales orders accurately and efficiently, ensuring timely delivery of product to customers.
- Prepare and send out quotation to clients based on their requirements and in coordination with the sales team.
- Serve as a point of contact for customers inquiries, providing information on products, pricing, and delivery schedules.
- Collaborate with the sales team to coordinate sales activities, including scheduling appointments, arranging product demonstrations, and following up on leads.
- Maintain and update customer records in the CRM system, ensuring data accuracy and completeness.
- Monitor inventory levels and coordinate with the warehouse team to ensure availability of product for timely delivery.
- Prepare sales reports, presentations, and other documentation as required by the sales team or management.
- Follow up on invoices and payments for sales transactions, working closely with the finance department to ensure accuracy.
- Provide administrative support to the sales team, including managing travel arrangements, preparing expenses reports, and scheduling meetings.
- Assist in resolving customer complaints and issues in a timely and professional manner, ensuring customer satisfaction.
Qualifications & Experience :
- Bachelor’s degree in business administration, Marketing or a related filed.
- At least 2 years of experience in a sales support or administrative role.
- Proficiency in Microsoft Office Suit and CRM software.
- Excellent verbal and written communication skills in both English and Mandarin.
- Strong customer service orientation with a professional demeanour.
- Ability to manage multiple tasks and prioritize effectively.
- Strong attention to detail and accuracy in data entry and documentation.
- Ability to work collaboratively within a team environment.
- Strong problem-solving skills with the ability to handle customer complaints and issues professionally.
- Familiarity with inventory management systems and sales reporting tools.
Job Type: Full-time
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
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