Customer Service Executive
RM 3,000 - RM 4,500 / Per Mon
Original
Simplified
- Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- At least 2+ years of experience in Customer Success role or equivalent handling B2B customers.
- Candidate must be posses min Diploma In Marketing, Business and any related
- Have outbound call experience is add on advantage
- Able to speak and understand in Mandarin, English and Bahasa Malaysia
- Able to work at office.
- Working Hour (Mon - Friday : 9 AM - 6 PM) - No night or Weekend Shift
- Weekly KPI Incentive payout
- Attendance Bonus
- Medical Allowance
- Dental & medical subsidy
- Young & Energetic working environment
- Casual Attire
- Nearby LRT/Monorail/MRT
- EPF
- SOCSO
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