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Key Responsibilities:
- Supervise branch operations, ensuring compliance with company policies and procedures.
- Lead and motivate staff to meet sales targets and improve customer service.
- Monitor financial performance and manage budgets.
- Handle customer complaints and resolve issues effectively.
- Develop and implement local marketing strategies to drive business growth.
- Ensure inventory control and proper stock management.
- Recruit, train, and evaluate staff performance.
Requirements:
- Diploma or Bachelor’s degree in Business, Management, or related field.
- Proficient in the Chinese, English and Malay language, both written and verbal.
- Proven experience in a managerial or leadership role.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work under pressure and handle multiple tasks.
- Knowledge of retail management and customer service principles.
- EPF SOCSO
- Annual Leave
- Medical Leave
- Medical Claim
- Allowance
- Attractive over riding commission structure
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