Checking job availability...
Original
Simplified
Job Description:
- Respond promptly and accurately to customer inquiries via email, live chat, phone, and social media.
- Help customers troubleshoot and resolve technical issues.
- Coordinate with other teams to ensure timely product delivery and installation.
- Identify recurring issues and suggest improvements to management.
Requirements:
- Diploma or Degree holder.
- 1-3 years of relevant customer service experience, ideally in e-commerce.
- Strong communication skills (phone, written, interpersonal).
- Familiarity with Zendesk or similar systems is a plus.
- Experience in air-conditioning, consumer electronics, or home appliances is an advantage.
- Willingness to work on rotational shifts (5-day week with 2 rotating off days).
- Must be able to commute to Bukit Jalil, Kuala Lumpur.
- Night shift allowance provided.
Job Type: Full-time
Pay: Up to RM2,800.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Night shift
- Rotational shift
- Weekend jobs
Application Question(s):
- What is your expected salary?
- Are you able to start immediately?
- Are you able to work on night shifts?
Similar Jobs