Operation Assistant

Administrative Support & Quality Control

• Perform daily administrative tasks, including data entry, documentation, and managing Google Forms.
• Ensure accuracy and consistency in all reports and records.

  Data Management & Reporting

  • Prepare detailed and accurate reports using Excel formulas and other tools.
  • Keep all data and records updated, ensuring easy access and accuracy at all times.

    Project Coordination

    • Track action plans to ensure progress and timely completion of tasks.
    • Collaborate with the team to prepare documentation related to all projects and activities.

      Customer Service

      • Handle customer inquiries and provide support as needed.
      • Assist in managing communication channels to ensure customer satisfaction.

        Team Collaboration

        • Work closely with various teams to ensure all tasks are completed within tight deadlines.
        • Maintain effective communication to resolve issues promptly.

          Event & Activity Support

          • Support evening Zoom sessions for courses and trainings as required.
          • If available, assist with activities or events on weekends when needed.

            Ad-Hoc Tasks

            • Perform any other tasks assigned on an ad-hoc basis.
            • Demonstrate flexibility and adaptability in handling various responsibilities.

Skills & Knowledge

• Proficient in using Google Forms, Excel (formulas and basic functions), and other basic office tools.
• Strong organizational and multitasking abilities.
• Excellent time management skills to handle tight deadlines effectively.

  Experience

  • Previous experience in administrative roles is an advantage.

    Personal Traits

    • Detail-oriented with a strong sense of responsibility.
    • Open to flexible working hours, including evenings for Zoom sessions.
    • Willingness to participate in weekend events or activities when needed.
    • A proactive team player with strong communication skills.

• Company Trip
• Annual Leave