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Mandarin Customer Service (Johor Area)

Salary undisclosed

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Job Responsibility

  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.

Job Requirements

  • Fresh Graduate welcomed, completed with SPM, UEC, and IGCSE certificates.
  • Language Proficiency: Traditional Mandarin & English.
  • Willing work in Rotational Shift (24/7).
  • Good computer literacy.
  • Proficient in computer typing skills.
  • Ability to handle multiple tasks in a fast-paced environment.

Job Benefits

  • Provided training.
  • Provided allowance.
  • Provided shuttle service.
  • Annual Leave & Medical Leave.
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