
Cable Department Customer Support
RM 2,000 - RM 2,900 / Per Mon
Original
Simplified
- Customer Assistance: Deliver a positive customer service experience by addressing their needs effectively.
- Problem-Solving: Provide immediate solutions and redirect issues to the appropriate platforms when necessary.
- Escalation: Timely escalate customer complaints or compliments to the relevant teams.
- Inbound Call Handling: Respond promptly to incoming calls and assist customers as required.
- Problem-Solving: Provide immediate solutions and redirect issues to the appropriate platforms when necessary.
- Qualifications: Fresh graduates with a minimum of SPM are encouraged to apply.
- Communication Skills: Strong verbal and written English proficiency is essential.
- Work Environment: Must be comfortable in a fast-paced setting.
- Customer Care: Exhibit empathy and patience when handling customer concerns.
- Communication Skills: Strong verbal and written English proficiency is essential.
- Benefits: EPF & SOCSO, annual leave, sick leave, and quarterly staff recognition.
- RM5,000 Bonus: Exclusive for December 2024 intake (paid in two installments).
- Internal Job Program (IJP): Transfer to preferred departments like Finance or HR after one year for fresh challenges.
- Training: Comprehensive training provided.
- RM5,000 Bonus: Exclusive for December 2024 intake (paid in two installments).
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