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Cable Department Customer Support

RM 2,000 - RM 2,900 / Per Mon


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  • Customer Assistance: Deliver a positive customer service experience by addressing their needs effectively.
  • Problem-Solving: Provide immediate solutions and redirect issues to the appropriate platforms when necessary.
  • Escalation: Timely escalate customer complaints or compliments to the relevant teams.
  • Inbound Call Handling: Respond promptly to incoming calls and assist customers as required.
  • Qualifications: Fresh graduates with a minimum of SPM are encouraged to apply.
  • Communication Skills: Strong verbal and written English proficiency is essential.
  • Work Environment: Must be comfortable in a fast-paced setting.
  • Customer Care: Exhibit empathy and patience when handling customer concerns.
  • Benefits: EPF & SOCSO, annual leave, sick leave, and quarterly staff recognition.
  • RM5,000 Bonus: Exclusive for December 2024 intake (paid in two installments).
  • Internal Job Program (IJP): Transfer to preferred departments like Finance or HR after one year for fresh challenges.
  • Training: Comprehensive training provided.