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Call Centre Agent

  • Full Time, onsite
  • Agensi Pekerjaan Online Jobs Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,499 / Per Mon

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Join Our Team as a Telemarketer! Are you a persuasive communicator with a passion for sales? Join our team as a Telemarketer and play a vital role in expanding our client base while contributing to the success of our company! Key Responsibilities: - Make outbound calls to potential customers, introducing company products and services professionally (Training provided). - Explain service/product features and benefits while addressing customer needs effectively. - Qualify leads, schedule follow-ups, and refer potential clients to the team/superior. - Maintain accurate and updated customer information in the database/system. - Work towards achieving sales targets and KPIs. - Collect customer response/feedback to improve products/services. - Collaborate with customer service teams and other departments to ensure seamless processes. - Participate in training to enhance telemarketing skills and performance. Requirements: - Minimum STPM/SPM qualification or equivalent. Diploma holders are an advantage. - Preference will be given to those seriously looking for a permanent/long-term position. - Previous experience in telemarketing, call centers, or sales is an advantage, but not mandatory (fresh graduates are welcome to apply). - Excellent verbal communication and active listening skills. - Confidence, patience, and the ability to stay motivated even during challenging calls. - Fluency in Bahasa Malaysia or English is required. - Basic knowledge of computers, Microsoft Office, and Google Sheets is a plus. - TAKE NOTE: Must be willing to work at Pochong Office or Ara Damansara, Selangor (very near LRT Ara Damansara & Citta Mall). What we offer: - Salary: Competitive base salary with attractive commission and incentive structure. - Training: Comprehensive onboarding and skill enhancement programs. - Work Environment: A supportive and friendly workplace. - Career Growth: Opportunities for promotion and personal development. Ready to take the next step in your career? If this sounds like the perfect opportunity for you, submit your resume today!