Manual Billing Support #6 Months Contract

Job Responsibilities 1. Monitoring & managing the Enterprise Solutions Billing for Fixed, Cloud, IOT & Cybersecurity Solution (XC), and Messaging Bulk (XC & XD). Verify invoice details (once the invoice request is received) with the Account Manager or Product Owner, including the supporting document, price, products, or services. Request the Credit Assessment from Order Management - for new customer only. Prepare the New Customer Creation Requisition Form for Account Customer Creation Prepare the Invoice Request Form for the invoice issuance process. Fill in the AR Request Form in the COUPA system (submit invoice request to the Finance team through COUPA). Email the invoices to customers (for invoices issued in the SAP system). 2. Attend to the onboarding of new short code charges for Messaging Bulk (XD). Verify the supporting documents and related information with the Product Owner. Prepare the supporting document for request the Credit Assessment from Order Management. Prepare the New Customer Creation Requisition Form for Account Customer Creation. Create the Debit Note in UERP. Email the Debit Note to the Product Owner. 3. Manage the provisioning for Cloud (for iFleet OMNI – XD) and Messaging Bulk services (XC & XD). Provision for Cloud (for iFleet OMNI – XD): Request the report from the Product Owner. Fill in the data in the FBDI template and ensure the account number is correct. Email to Account Receivables Team for them to upload the template into the UERP system and perform provisioning. Provision for Messaging Bulk (XC): Extract the total traffic from the CMP system (XC) and PBSS (XD). Complete the report by calculating the total traffic to determine the provision amount. Email the report and provision amount to the Product Owner (Alishah) and the Revenue and Entities Accounting Team. 4. Manage the revenue reporting for Fixed (Corporate Access), Cloud, IOT & Cybersecurity Solution (XC). Extract the raw data report from the SAP system using the GL code. Process the data report by including the necessary information (e.g., Account Manager names & Segment team). Email the revenue report to the respective teams: Finance Business Partner Team & Performance Acceleration Team. Clarify the trends or reasons for the fluctuations in revenue number for the respective team if needed. 5. Monitoring payments to vendors (xC) for non-PO transactions. Verify the invoice received from the vendor with the Product Owner. Validate the GR & Cost Center with the Budget Management Team. Email the invoices received from the vendor to the Accounts Payable Team (Finance) for them proses the payment to vendor. Follow up with the respective person on the coding process in SAP system & Finance team on the payment status. 6. Managing complaints related to billing issues and disputes. Verifying any dispute issues. Calculating and verifying the adjustment credit and debit amounts. 7. Support the Enterprise Solutions team in day-to-day operations and other assigned duties. Collaborate with the Solutions Team to automate billing processes for Messaging and other Solutions products efficiently. Collaborate with the Tax Team on data collection from our customers, such as TIN numbers, for the E-Invoicing Implementation by IRBM/LHDM. Incorporate additional 2% SST for Solutions Billing