Customer Service Officer
Company Description
Aiman Motor Sdn. Bhd. is a company based out of Lot 223, Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia.
Role Description
This is a full-time on-site role for a Customer Service Officer at Aiman Motor Sdn. Bhd. in Petaling Jaya. The Customer Service Officer will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
- Interpersonal Skills and Customer Service proficiency
- Customer Support and Customer Satisfaction skills
- Experience in enhancing Customer Experience
- Strong communication and problem-solving abilities
- Ability to work well in a team-oriented environment
- Previous experience in customer service roles is a plus
- Able to take inbound calls/inquiries and make outbound calls to customers
- Familiar with basic Excel functions to record customer interaction
- Minimum SPM/Diploma or equivalent required
- Fresh graduates are also welcomed to apply
Company Description
Aiman Motor Sdn. Bhd. is a company based out of Lot 223, Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia.
Role Description
This is a full-time on-site role for a Customer Service Officer at Aiman Motor Sdn. Bhd. in Petaling Jaya. The Customer Service Officer will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
- Interpersonal Skills and Customer Service proficiency
- Customer Support and Customer Satisfaction skills
- Experience in enhancing Customer Experience
- Strong communication and problem-solving abilities
- Ability to work well in a team-oriented environment
- Previous experience in customer service roles is a plus
- Able to take inbound calls/inquiries and make outbound calls to customers
- Familiar with basic Excel functions to record customer interaction
- Minimum SPM/Diploma or equivalent required
- Fresh graduates are also welcomed to apply